These days, it’s possible to track anything. With everyone having a smartphone in hand, which has an installed GPS system, you can theoretically use your built-in GPS for far more than just finding directions on Google Maps. One of the more overlooked ways to implement a GPS system is with contracting businesses. While all contractors should be using GPS systems to increase accountability to both managers and customers, one contracting business in particularly that can benefit from GPS tracking is the plumbing industry.
This process is called plumbing fleet tracking, and there are numerous ways in which tracking vehicles and equipment can help increase a plumbing company’s profit margins. For one, a plumbing company can use GPS tracking to better create accurate schedules. If, for example, a plumber has three jobs scheduled for the day, a plumbing company can use plumbing fleet tracking technology to schedule these jobs and make sure that the plumber has minimal travel time between destinations. This can be done by pre-calculating the destinations into the GPS and converting the logistical information between job sites to a logistics coordinator. After this is done, a plumbing company can assess a reasonable amount of driving for the plumber to do per day while making sure that customers receive on-time service.
Another great way that plumbing companies can use plumbing fleet tracking is to prevent loss and theft. Loss of equipment, damaged vehicles, or stolen assets can damage a plumbing company’s bottom line, particularly if it causes a plumber to become a no-show at a key job. Losing that customer’s trust will go a long way in ruining the reputation of a plumbing company’s business in a local area, and may lead to negative Google reviews.
In order to address these concerns, a plumbing fleet tracking system can preempt any of these situations. This can be done through location tracking, as a logistics coordinator can see where any vehicle is at any given time. If, for example, a driver is stuck with a vehicle at an unknown location for an extended period of time, the logistics coordinator can reach out to them and see if there are any issues. This may be an innocent mistake, such as a car accident, but is important for the customer to know as soon as possible if there are any delays so that expectations can be set and appointments can be rebooked if needed.
These are just some of the benefits of implementing a plumbing fleet tracking system for a company. Using GPS, a plumbing company can grow more accountable to its customers and gain a greater understanding of any logistical hiccups that are occurring at or in between jobs. Furthermore, a plumbing company can use this data to make improvements to its scheduling or time tracking capabilities to create more realistic assessments for customers of when they should expect customers to arrive. This allays any concerns and helps a plumbing company appear more transparent, which will help them in winning repeat business from customers.